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Insufficient Access

Procore: Insufficient Access to Complete Action.

Causes​

If you encounter this error, it either means:

  1. The relevant Tool in Procore has not been enabled for the Project, or
  2. The user you are using for the integration does not have the proper permissions.

How to fix it​

Enabling a Tool in a Project​

To enable a Tool in a Project:​

  1. Within Project Tools, go to Admin:
  2. Under Project Settings, select Active Tools:
  3. Select all tools and press Update:
note

If you are receiving this error when attempting to import Budget Production Quantities:

  1. Within Project Tools, go to Admin:
  2. Scroll down to the Advanced Section and check the box for Labor Productivity for Budget, Change Events, and Change Orders. Then press Update:
Reminder

Make sure you turn on these tools for your Project Template.

Adding Proper Permissions for a User​

If the Tool is enabled for the Project, you will want to make sure the Procore User you are using for the integration has the proper Permissions. To learn more about Permissions in Procore, see their Permissions Tool guide.

Still having trouble?​

Check out our Procore FAQs or contact Agave Support for help